We just published our first article in eHotelier, and it’s a quiz on social customer management. To see how much your hospitality brand knows about managing customer data from the social web, click here .
I know, I know, this is another one of my deeply reflective “Jackson Browne” posts. I just received my first Boss’ Day card a few days ago, and I was really touched by it. It was so cool – it played BTO’s ““Takin’ Care of Business”. Everyone has two or three… More»
It’s always exciting when a brand that’s primarily known for enterprise resource planning (ERP) software like Sage comes out with a product aimed at helping small businesses succeed on the social web. The brand has also published a basic guide to the social web, aimed at small business.… More»
Okay, so you want to go to Oracle’s OpenWorld conference, but you only want to get the “social” side of things? Follow this itinerary. You might want to at least grab a ticket , as discounts end this Friday. If you really want to check out most of these specialized… More»
This is the second in a series of weekly posts, Coffee Table , where we interview top marketing and operations executives about what books, publications and blogs they’re reading. Today, we’re chatting with Metz client Bliss Dake , VP of eCommerce & Operations at Mighty Leaf Tea . Magazines 1. Tea &… More»
Following on the heels of PG&E and Exelon announcements, Nike, at investor request, has left the U.S. Chamber of Commerce Board of advisors. We’ve been working with footwear brands for about a year now, and we don’t take it lightly when an industry-leading $18B Fortune 500 giant (who… More»
20 years ago today, I was beginning the seventh grade, obsessed with the Clash, learning to play bass guitar, and soaking up everything I could in Mr. Spinelli’s computer programming class. 15 years ago today, I was a senior in high school trying to figure out where to go to… More»
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