What CMOs & COOs Need To Know About "Hub & Spoke"

Posted at 09:49AM in , , Permalink1 Comment

About five weeks ago, Jeremiah Owyang and the team at Forrester Research published a report recommending that companies organize their social technologies in a “hub and spoke” model. This post attempts to merge that strategic recommendation with the best practices of systems theory. The Hub & Spoke methodology advocates a… More»

Search the Blog Archives

Recent Articles

C2C? What Social Software Solution Extole Is Doing Right

Posted at 09:53AM • PermalinkNo Comments

I’ve been briefed by about 80 social software companies in…  

Privacy Policy

Posted at 01:48PM • PermalinkNo Comments

Since we’re now sometimes giving away webinars, presentations and audio…  

Metzbox Functionality

Posted at 12:12PM • PermalinkNo Comments

We’ve received a four emails lately regarding the MetzBox functionality…  

Automating Your Webinar Sign-Up & How To Get People To SKIP Your Webinars And Still Love You

Posted at 12:53PM in , , , PermalinkNo Comments

I had a great support call yesterday with Maurice Colon…  

If You’re Not Queueing, Then What The Heck Are You Doing?

Posted at 10:15AM in , , PermalinkNo Comments

I work with small business execs for the most part,…